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Is your EMR the Latest?

"The eyes of Doctor T. J. Eckleburg are blue and gigantic—their retinas are one yard high. They look out of no face but, instead, from a pair of enormous yellow spectacles which pass over a nonexistent nose."

These are symbolic eyes, of course, not the real deal. They’re on a billboard mentioned early in F. Scott Fitzgerald’s classic novel The Great Gatsby. By one interpretation, they are the eyes of God.
Fitzgerald wrote in the 1920s, which meant he banged away on a manual typewriter. A speed graphic camera used by journalists of the day might be able to capture Dr. Eckleburg’s eyes, but look at cameras now! Physicians routinely use micro-cameras to peer into eyes, down sinuses and gullets, and up penises and anuses.

We still have novelists with remarkable imaginations. We still have skilled ophthalmologists—better trained because we know more about eyes. They now routinely insert artificial lenses to patients suffering from cataracts and use lasers for delicate operations. With all the technology available to them, an ophthalmologist can turn an image into eyes into a size rivaling those imagined by Fitzgerald.

What changed in the last ninety years is knowledge and technology. The acceleration of computer science is said to mean most digital technology becomes obsolete every eighteen months!

A manual typewriter or a speed graphic camera just as an automobile transmission or a fan belt is mechanical. They have parts that move. Moving parts wear out. Software runs on chips etched on silicon. Little to wear out there. If it works, it works. The problem with digital software is not breakdown; it is obsolescence.

An EMR vendor may be peddling a system that seems to work well enough when you try it out. The real question you should be asking is this: does the vendor keep up with technology? Keeping your system up-to-date requires computer technicians working every day to keep up.

This kind of help requires commitment and investment on the part of the vendor. Some vendors make sure their software is always current. Others, bent on saving every last dime, just pretend they do."Oh yeah, pal, keeping current. We do keeping current stuff." You need to find out.

The consequences of an out dated system may no longer be able to share data, communicate with other systems, and a whole host of problems. Also you may not be able to use the latest portable cell phones and other devices that make your system flexible and give you a freedom that physicians only dreamed of a decade ago.

MDoffice has numerous ophthalmologists as clients. They come to us because our software is able to deal with the many complications of eye diseases. They also come to us because they know our system is always current. They trust us, and we don't let them down.